Your Mortgage Privacy

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Privacy Policy
Effective Date: January 31, 2026

1. Who We Are
   Mortgage Unplugged (“we,” “us,” “our”) provides mortgage readiness education and document organization support. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our GoDaddy-hosted site features (such as contact forms), or use our services.
    
2. Information We Collect
   We may collect the following categories of information:
   • Contact information, such as your name, email address, phone number, and any message you submit through our website.
   • Intake information you voluntarily provide, such as general readiness details (for example: document checklist status, employment type, and questions about the mortgage process).
   • Payment information, if you purchase services. Payments may be processed by third-party payment providers. We do not store full payment card numbers.
   • Website usage data, such as IP address, browser type, device information, pages viewed, and similar analytics data collected through cookies or similar technologies.
    
3. How We Use Information
   We use information to:
   • Provide, operate, and improve our services.
   • Respond to inquiries and communicate about scheduling, service delivery, and support.
   • Maintain internal records for administrative purposes (for example: invoicing, service history, and compliance).
   • Detect, prevent, and address security issues, fraud, or misuse.
   • Comply with legal obligations.
    
4. How We Share Information
   We may share information with:
   • GoDaddy and related website service providers to host our website and operate website features (including contact forms and basic site functionality).
   • Other service providers that support our operations (for example: scheduling tools, email services, invoicing, payment processors, and analytics providers), only as needed for them to provide services to us.
   • Legal or regulatory authorities when required by law, legal process, or to protect rights, safety, and security.
   We do not sell your personal information.
    
5. Cookies and Analytics
   We may use cookies and similar technologies to enable basic website functionality and to understand website traffic and usage. You can control cookies through your browser settings. Disabling cookies may impact certain site features.
    
6. Data Retention
   We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, recordkeeping, dispute resolution, and legal compliance.
    
7. Security
   We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
    
8. Your Choices and Requests
   You may request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping requirements. You may also opt out of non-essential communications at any time.
    
9. Children’s Privacy
   Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
    
10. Changes to This Policy
    We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date above and post the revised policy on this website.
     
11. Contact
    If you have questions about this Privacy Policy, please use the contact form on this website.

Disclaimers & Disclosures
Effective Date: January 31, 2026

1. Education-Only Services (Not Lending)
   Mortgage Unplugged provides general mortgage readiness education, financial education, and document organization support. We are not a lender, mortgage broker, mortgage banker, mortgage loan originator, or underwriter. We do not take loan applications. We do not offer or negotiate the terms of any residential mortgage loan.
    
2. No Guarantees / No Promises
   Mortgage approval, underwriting outcomes, rates, terms, fees, and timelines are determined solely by independent, licensed lenders and are subject to lender guidelines and discretion. We do not guarantee approval, denial, interest rate, fees, terms, time-to-close, or any outcome.
    
3. No Lender Affiliation / Independence
   Mortgage Unplugged is independent and is not affiliated with any lender, broker, loan originator, or real estate company. We do not receive compensation from lenders for referrals, placements, or loan outcomes.
    
4. No Legal, Tax, or Credit Repair Services
   We do not provide legal advice or create an attorney-client relationship. We do not provide tax advice or create an accountant-client relationship. We do not provide credit repair services, including disputes, bureau communications, or representations to credit reporting agencies.
    
5. Client Responsibility / Use of Licensed Professionals
   You remain fully responsible for your financial decisions and for selecting and working with licensed professionals (lenders, loan originators, real estate agents, attorneys, tax advisors, insurance agents) when appropriate. Any action you take based on information provided is your decision.
    
6. Information Accuracy
   Any education or guidance is based on information you provide. You are responsible for ensuring the accuracy and completeness of any information you share with third parties, including lenders.
    
7. Website Content
   Website content and materials are provided for general informational purposes only. They are not lending advice and should not be relied upon for any specific transaction.
    
8. Contact
   Questions about these disclosures: please use the contact form on this website.